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During the race

When does a cheer play?

A cheer plays right away when it's sent live, or at the moment the sender chose. The options:

  • Right now: plays as soon as it reaches your phone.
  • At a km: when your distance reaches that km.
  • At a race time: after that much time since your start.
  • Halfway, Last 5 km, Final km: need the race distance (route or distance).

Before it plays, the phone buzzes twice and, if Announce who sent it is on in Race settings, a voice says "Cheer from {name}". Then the clip plays, or the text is read aloud.

  • Several cheers due at once play one after the other, oldest first.
  • A cheer counts as heard after 80% of it played. If not, it's retried after 30 s, 1, 2 and 4 minutes, then marked "Not played". You can replay it in the recap.
  • Cheers sent in the first 5 minutes after your finish still reach you.

Scheduled cheers (km, time, halfway…) need a Race Pack or higher; on Free, cheers play right away.